GaragePro DMS: a dealer management system built from the workshop out.
For car dealers, service centres, body shops and workshop groups. Aftersales, parts, claims, tyres, WhatsApp and VAT invoicing run on one customer and one vehicle record.
- Built on ERPNext
- Arabic and English
- Desktop, tablet and phone
What is GaragePro DMS?
GaragePro DMS is a dealer management system for the automotive aftermarket. The advisor quotes on it, the technician clocks on to it, the storeman issues parts against it and the invoice is built from it, so the bill and the work cannot disagree.
Aftersales and service
The repair order from booking to collection: estimate, approval, job card, quality check and invoice.
Workshop and capacity
Bay board, technician tablet, clocking per job and booking against real capacity.
Parts and accessories
Stock issued against the job, superseded part numbers, bin locations, cycle counts and cores.
Body shop and insurance
Insurance claims with surveyor, LPO, supplements, the excess split and a salvage ledger.
Sublet and quality control
Work sent to specialists, costed when agreed; road tests, scans and resets on the record.
Warranty claims
Distributor, supplier and in-house warranty, with short payments tracked line by line.
Tyres and tyre hotel
The DOT date on every fitted tyre, TPMS sensors, and stored sets on a named rack.
Fleet accounts and courtesy cars
Fleet customers with monthly invoicing and their own portal, and courtesy-car loans.
CRM and retention
Service reminders, follow-ups, complaints, NPS surveys, campaigns and recalls.
Customer portal and WhatsApp
Quote approval, live status, booking and invoices by link, with nothing to install.
VAT and e-invoicing
Tax invoices, VAT returns, e-invoicing and audit controls for Middle East tax rules.
Accounting and KPIs
ERPNext accounting by branch, 27 reports and a 15-metric workshop scorecard.
Vehicle sales
Quotations, sales orders, delivery and invoicing for vehicles, on ERPNext selling.
Vehicle inventory
Every car tracked by VIN as a serial number, across warehouses and branches, in ERPNext stock.
HR and technician pay
Employees, attendance, leave and payroll on ERPNext HRMS.
A check-in that settles arguments later
At the gate, the advisor finds the car by plate in one search. On the tablet they record the odometer, fuel, the complaint and what was left in the car, mark damage on a diagram, take photos and get the customer's signature.
- Works offline and syncs when the connection returns
- Belongings, damage and photos stay on the job
- The promised time is set here and tracked to the end
Every bay and every promise, on one screen
The bay board shows each car, its technician, how long it has been on the lift and the time promised to the customer. A late car turns red before the customer calls, and the customer sees the same progress on their phone.
- Line-by-line approval on WhatsApp, with a signature
- Live status by link, in Arabic and English
- Declined work becomes a follow-up, not a lost sale
A health check the customer can read
Technicians inspect against a checklist and grade each point good, needs attention or urgent, with notes and photos. The report goes to the customer in both languages, and anything they put off becomes a reminder.
Accident repair, run as the claim it is
An insurance claim is its own document: estimate, surveyor, LPO, strip-down, supplement, settlement and short payment. The job card only needs to know who pays, the claim number, the limit and the excess.
- Time waiting for the insurer's LPO is measured, per claim and per insurer
- Agency or non-agency repair recorded on the claim
- Genuine, OEM-equivalent or used, recorded for every part
- A salvage ledger for replaced parts that belong to the insurer
Everything else a workshop needs
Warranty claims
Distributor, supplier and in-house warranty on one document. Complaint, cause and correction are checked before the claim is sent.
Tyres and tyre hotel
Every fitted tyre carries its DOT date. Stored sets sit on a named rack, charged by the month, with a reminder before they are due out.
Parts room
Parts leave the shelf against a job. Superseded numbers, bin locations, cycle counts and cores owed back are all tracked.
Sublet and quality control
A car at the paint shop is still your job: the vendor's cost lands when agreed, and the bay is freed while it is away.
Reminders that book the car
Every car knows what service is due next, by date and by kilometres, and the reminder links straight to a booking.
Controls that protect the till
A credit limit that holds the car, discounts above a ceiling that need a manager, and parts that never sell at cost by accident.
VAT and e-invoicing
Bilingual tax invoices with both tax numbers and a QR code, VAT return reports, and e-invoices with every send logged, set up for your country's rules.
Numbers the owner reads
27 reports and 15 KPIs, each with its formula written out: effective labour rate, technician efficiency, comeback rate and more.
Waiting-room screen
Masked plates and friendly status in both languages on a TV in reception, with no names or amounts on show.
GaragePro DMS questions
What is GaragePro DMS?
GaragePro DMS is a dealer management system (DMS) for car dealers, service centres, body shops and workshop groups. It runs aftersales and service, the workshop floor, parts, insurance and warranty claims, tyres, customer communication on WhatsApp and VAT invoicing on one customer and vehicle record. It is built on ERPNext and implemented by Insiders Business Technology.
Which DMS modules are available today?
Fifteen: aftersales and service, workshop and capacity, parts and accessories, body shop and insurance, sublet and quality control, warranty claims, tyres and tyre hotel, fleet accounts and courtesy cars, CRM and retention, customer portal and WhatsApp, VAT and e-invoicing, accounting and KPIs, vehicle sales, vehicle inventory, and HR and technician pay.
Does GaragePro DMS handle vehicle sales and vehicle inventory?
Yes, through ERPNext underneath it. Vehicles are sold with ERPNext quotations, sales orders, delivery notes and invoices, and each car is held in stock as a serial number keyed on its VIN, across warehouses and branches. Staff, attendance and payroll run on ERPNext HRMS.
Does GaragePro DMS support insurance and accident repair?
Yes. An insurance claim is its own document with the surveyor, the LPO, supplements, settlement and the excess split. The time a car waits for the insurer's LPO is measured, and replaced parts that belong to the insurer are kept in a salvage ledger.
Is GaragePro DMS ready for VAT and e-invoicing in the Middle East?
Yes. It produces bilingual tax invoices with the seller's and buyer's tax numbers and a QR code, VAT return reports, and e-invoices with every transmission logged. A posted tax invoice cannot be deleted, so the numbering has no gaps. E-invoicing for the UAE (PINT-AE, through an accredited provider) is built in, and each country's invoice rules are set up during implementation.
Does it work in Arabic and on tablets?
Yes. Every screen and printed document works in Arabic and English. The reception, check-in, technician and driver screens are built for tablets and phones, install as an app, and keep working when the Wi-Fi drops.
Is GaragePro DMS built on ERPNext?
Yes. It runs on ERPNext, so accounting, stock and purchasing are a full ERP underneath, and any ERPNext consultant can support it.
How do customers approve work?
They receive a link on WhatsApp, see the quote line by line, accept or decline each line and sign on their phone. Only approved and completed work can reach the invoice.
See it with your own data.
A demo takes about forty minutes. Bring a few of your own vehicles, prices and questions, and we will show you how they would run.