Insiders Business Technology

Insiders Fleet Management: every trip, driver and vehicle in one system.

For transport, logistics and delivery companies. From the customer's trip request to the signed proof of delivery and the invoice, with maintenance scheduled before a breakdown does it for you.

  • Proof-of-delivery app for Android and iPhone
  • Arabic and English
  • Transport and maintenance together
A fleet manager holding a tablet with fleet data in front of a row of white vans

A trip, from request to invoice

Every trip follows the same route, and the office sees where each one is without phoning the driver.

  1. RequestCustomer and destinations
  2. DispatchVehicle, driver and time
  3. On the roadStatus and time monitored
  4. Proof of deliverySigned on the driver's phone
  5. ExpensesAllowances and diesel
  6. InvoiceContract price plus extras

Optimise your delivery operation

Running a profitable delivery operation depends on optimisation. With tight margins and demanding customers, every delivery has to arrive on time, at the least cost and with the least stress. IFM brings the logistics processes into one system, which cuts time and cost.

  • Vehicles and equipment with their documents and contracts
  • Drivers, licences and expiry notifications
  • Contracts and trip pricing per customer
  • Trip destinations, requests and dispatching
A line of heavy goods trucks parked side by side

Proof of delivery with an electronic signature

No more calling a driver to ask how a delivery went, or going through piles of paperwork to confirm a job before invoicing it. The POD mobile app for Android and iPhone replaces the phone calls, the emails and the paper.

  • The customer signs on the driver's phone
  • The trip is confirmed in the office at once
  • Invoices go out faster, with fewer mistakes
The Insiders proof-of-delivery app on a phone: trip TRIP000016 with Dispatch, Loaded and Arrived completed, and the proof-of-delivery step showing the receiver name, the customer signature and a Confirm delivery button
A driver at the wheel of a truck

Real-time delivery tracking

You always know the status of every trip and where the freight is. Trip and vehicle details reach the office as they happen, so invoices are created faster and sent automatically. Your customers can follow the driver's progress too.

A delivery driver in a cap checking a phone beside a white van

Dashboards and reports

Metrics and analysis on trips, drivers, equipment (vehicles, trailers and machines), deliveries and maintenance, with real-time reports that show how the business is performing.

Trip dispatching chart: trips closed, dispatched, confirmed and assigned
Drivers chart: active, on trip and not available
Equipment status chart: available, running and not available
Invoices summary bar chart by trip

Maintenance, the backbone of fleet management

Whether you maintain vehicles in-house or send them out, IFM runs the process from the first report of a problem to the finished work order.

  • Maintenance requests from drivers and operators
  • Service orders for in-house or outside workshops
  • Service reminders by date or kilometres, forecast per vehicle
  • Spare parts used on each job adjust stock and vehicle cost
  • A full equipment log for every vehicle and machine
  • Defects found and fixed before they take a vehicle off the road
See Vehicle Workshop
Illustration reading Preventive Maintenance with a hammer, wrench, screwdriver and pliers

Fleet management questions

What is Insiders Fleet Management?

Insiders Fleet Management (IFM) is fleet management software for transport, logistics and delivery companies. It manages vehicles, drivers, documents, customer trip requests, dispatch, trip status, proof of delivery, trip expenses, invoicing and maintenance in one system.

Does IFM include a proof-of-delivery app?

Yes. The POD mobile app runs on Android and iPhone. The customer signs on the driver's phone at delivery, and the trip is confirmed in the office straight away, ready to invoice.

Can IFM schedule maintenance by kilometres?

Yes. Service reminders can be set by date or by usage, and IFM forecasts when each vehicle is due. Completed work orders reset the reminder and record the parts and cost.

How big a fleet does IFM suit?

Whether you run 5 assets or 5,000, IFM automates the essential operations and keeps vehicles, trailers and equipment in one shared workspace.

See it with your own data.

A demo takes about forty minutes. Bring a few of your own vehicles, prices and questions, and we will show you how they would run.